Terms & Conditions

Casa Media House provides digital marketing, technology, and business growth services to businesses and organizations.

Our services may include, but are not limited to:

• Search engine optimization (SEO)
• Google Ads and paid advertising management
• Social media marketing and management
• Web design and web development
• Landing pages and conversion optimization
• CRM and marketing automation
• Lead management and customer communication solutions
• Content creation and digital marketing strategy
• AI-powered business and marketing solutions
• Analytics, reporting, and related digital services

Specific services, deliverables, pricing, timelines, and responsibilities may be defined in a separate proposal, statement of work, service agreement, order form, or other written agreement.

You may use this website for lawful purposes only.

You agree not to:

• Use the website for any unlawful, fraudulent, or unauthorized purpose.
• Attempt to gain unauthorized access to our website, systems, accounts, or networks.
• Interfere with or disrupt the operation or security of the website.
• Copy, reproduce, modify, distribute, or exploit website content without authorization.

• Introduce malicious code, viruses, malware, or other harmful material.
• Use automated systems to access or collect website content in a manner that violates applicable law or our rights.
• Misrepresent your identity or affiliation with another person or organization.

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.

Any services provided by Casa Media House are subject to the scope, pricing, deliverables, timelines, and terms agreed upon with the client.

A website inquiry, consultation request, quote request, or submission of a contact form does not automatically create a client relationship or guarantee that Casa Media House will provide services.

Before work begins, Casa Media House may require a written agreement, proposal, statement of work, payment, deposit, or other documentation.

Where a separate written agreement exists between Casa Media House and a client, that agreement will govern the specific services and obligations covered by it. If there is a conflict between these Terms and a signed service agreement, the signed agreement will control for the applicable services.

Prices, fees, billing schedules, deposits, and payment terms will be communicated through the applicable proposal, service agreement, invoice, or order.

Unless otherwise agreed in writing:

• Fees are due according to the applicable invoice or agreement.
• The client is responsible for providing accurate billing information.
• Late or unpaid balances may result in the suspension or termination of services.
• Third-party costs, advertising budgets, media spend, hosting, domains, licenses, platform fees, and other external costs may be billed separately unless expressly included in the applicable agreement.

Casa Media House reserves the right to suspend work or services where payment obligations are not satisfied.

Digital marketing performance can be affected by factors outside Casa Media House's control, including search-engine algorithms, advertising-platform policies, competition, market conditions, customer behavior, website performance, budgets, industry regulations, and changes to third-party platforms.

Casa Media House does not guarantee specific search-engine rankings, leads, sales, calls, customers, advertising ROI, revenue increases, conversion rates, continued availability or performance of third-party platforms, or any particular business outcome unless expressly guaranteed in a written agreement.

Marketing recommendations and projections are provided for planning and strategic purposes and should not be interpreted as guarantees of future performance.

Clients are responsible for providing accurate, complete, and timely information required to perform the services.

Clients may be responsible for providing brand assets, logos, images, videos, website and platform access, business information, product or service information, advertising account access, approvals, feedback, and required legal, regulatory, or industry-specific information.

Casa Media House is not responsible for delays or performance issues caused by inaccurate information, delayed approvals, unavailable access, or other client-controlled factors. Clients are responsible for ensuring that information, claims, products, services, and materials supplied to Casa Media House are accurate and lawful.

Casa Media House may use third-party platforms and services, including advertising networks, search engines, social media platforms, hosting providers, analytics services, CRM systems, communication platforms, and software providers.

Third-party platforms operate under their own terms and policies. Casa Media House does not control third-party platforms and is not responsible for platform outages, account suspensions, policy changes, algorithm changes, service interruptions, third-party pricing changes, or changes in platform functionality.

Unless otherwise agreed in writing, Casa Media House retains ownership of its proprietary methodologies, systems, processes, templates, frameworks, software, tools, strategies, know-how, internal documentation, and pre-existing intellectual property.

Client-specific deliverables and ownership rights will be governed by the applicable service agreement or statement of work. Third-party materials, software, fonts, stock images, plugins, platforms, and other licensed assets remain subject to their respective licenses and terms.

The information provided on the Casa Media House website is provided for general informational purposes. We make reasonable efforts to maintain accurate and current information; however, we do not warrant that all website content is complete, accurate, current, or error-free at all times.

Services, pricing, features, availability, descriptions, and other information may be changed or updated without prior notice.

Casa Media House will handle confidential client information in accordance with applicable agreements and its Privacy Policy.

Clients should not submit passwords, payment card information, highly sensitive personal information, or other confidential information through general website forms unless specifically requested through an appropriate secure process.

Your use of the website and submission of personal information is also governed by the Casa Media House Privacy Policy.

Privacy Policy: https://casamediahouse.com/privacy-policy/

The Privacy Policy explains how Casa Media House may collect, use, disclose, and protect personal information.

You may not use Casa Media House's communication services, phone numbers, forms, or systems to send unauthorized, fraudulent, deceptive, abusive, or unlawful messages. You may not submit another person's phone number without appropriate authorization or consent.

Casa Media House reserves the right to restrict or terminate messaging access where misuse, abuse, fraud, or violations of applicable messaging requirements are suspected.

By submitting information through our website or communicating electronically with Casa Media House, you consent to receiving electronic communications related to your inquiry, services, transactions, or other interactions with us where permitted by applicable law. Electronic communications may include email, SMS, telephone communications, service notifications, appointment communications, and other digital communications.

Our website may contain links to websites, applications, or services operated by third parties. Casa Media House does not control and is not responsible for the content, availability, security, privacy practices, or terms of third-party websites. Your use of third-party websites is subject to their applicable terms and policies.

To the maximum extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis. Casa Media House does not make warranties, representations, or guarantees regarding the website's uninterrupted availability, accuracy, reliability, completeness, or suitability for a particular purpose. Nothing in these Terms excludes any warranty or consumer protection right that cannot lawfully be excluded.

To the maximum extent permitted by applicable law, Casa Media House and its directors, officers, employees, contractors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the website or services, including loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings.

Where liability cannot be excluded, it will be limited to the maximum extent permitted by applicable law and, where applicable, the amount paid by the client for the specific services giving rise to the claim during the applicable period.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

To the extent permitted by applicable law, you agree to indemnify and hold harmless Casa Media House and its directors, officers, employees, contractors, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from your violation of these Terms, unlawful use of the website or services, materials or information you provide, violation of a third party's rights, or violation of applicable laws or regulations.

Casa Media House may suspend or terminate access to its website or services where reasonably necessary, including in cases involving violation of these Terms, fraudulent or unlawful activity, abuse of staff or systems, non-payment, unauthorized use of services, security concerns, or requirements imposed by law or third-party platforms.

Termination of access does not eliminate obligations that arose before termination. Client-specific termination, cancellation, refund, and notice provisions may be governed by the applicable service agreement.

Casa Media House may update these Terms from time to time. When changes are made, the updated version will be posted on this page with a revised Effective Date. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

These Terms will be interpreted and governed by the laws applicable to the relevant Casa Media House entity and the applicable jurisdiction, without regard to conflict-of-law principles. Any dispute will be subject to the jurisdiction and venue specified in the applicable client agreement, where one exists. Nothing in these Terms limits any mandatory rights or protections that apply to consumers under applicable law.

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be modified or severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

These Terms, together with our Privacy Policy and any applicable service agreement, proposal, statement of work, order form, or other written agreement, constitute the applicable agreement governing your use of the website and services.