Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal Information: When you contact us or submit forms, we may collect your name, email address, phone number, and any other information you provide.
• Usage and Analytics Data: We use Google Analytics, Google Tag Manager, and Meta (Facebook) Pixel to collect non-identifying information such as IP addresses, browser type, referral pages, and pages visited.
• User Submissions: Information you provide through contact forms or other content you submit.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide support
• Analyze website performance and improve functionality
• Send promotional and marketing communications (with your consent)
• Manage internal operations through our CRM (Casa Intelligence, built on Go High Level)

3. Consent

By using this Site and providing your information, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

You may withdraw consent at any time by contacting us using the information below.

4. Third-Party Services

We may share data with third parties that help us operate the Site or deliver services, including:

• Google Analytics
• Meta/Facebook Pixel
• Google Tag Manager
• Our CRM platform (Casa Intelligence)

These third parties may process data outside of Canada. We ensure they have appropriate safeguards in place.

5. Data Storage and Transfers

Your information may be stored and processed in Canada, the United States, or other jurisdictions.

We take reasonable steps to protect your information in accordance with PIPEDA, including when data is processed outside Canada.

6. Your Rights

Under PIPEDA, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Withdraw consent for marketing communications
• Request deletion of your personal data (subject to legal limitations)

To exercise any of these rights, contact us using the information below.

7. Security Measures

We implement reasonable physical, technical, and administrative safeguards to protect your personal information.

While we strive to protect all data, no method of transmission over the internet is completely secure.

8. Retention

We retain your personal information only as long as necessary for the purposes set out in this Policy or as required by law.

9. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect information from anyone under 13 years of age.